Privacy Policy
davionexilar is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect various types of information to provide you with our financial reporting services and improve your experience on our platform. The information we gather falls into several categories, each serving specific purposes for our operations and your benefit.
Personal Information
Name, email address, phone number, postal address, and professional details you provide when creating an account or contacting us.
Financial Data
Investment preferences, portfolio information, and financial goals that help us provide tailored reporting services.
Technical Information
IP address, browser type, device information, and usage patterns to optimize our platform performance and security.
Communication Records
Records of your interactions with our support team, feedback, and any correspondence for quality assurance and service improvement.
How We Use Your Information
Your information helps us deliver exceptional financial reporting services tailored to your needs. We use your data responsibly and only for legitimate business purposes that benefit your experience with davionexilar.
- Provide personalized financial reports and investment analysis based on your portfolio and preferences
- Send important account notifications, service updates, and educational content about market trends
- Improve our platform functionality and develop new features based on user behavior and feedback
- Ensure platform security by monitoring for suspicious activities and preventing unauthorized access
- Comply with legal requirements and regulatory obligations in the financial services industry
- Respond to customer inquiries and provide technical support when you need assistance
- Conduct research and analysis to better understand market trends and user needs
Information Sharing and Third Parties
We maintain strict control over your personal information and only share data when necessary to provide our services or when required by law. Your trust is paramount, and we ensure any third-party relationships meet our high standards for data protection.
We never sell your personal information to third parties for marketing purposes. Any data sharing is strictly limited to service provision, legal compliance, or with your explicit consent.
We may share information with:
- Financial data providers who supply market information necessary for generating your reports
- Technology service providers who help maintain our platform infrastructure and security
- Professional service firms including auditors, legal advisors, and compliance consultants
- Regulatory authorities when required by Australian financial services laws and regulations
- Business partners only when you've explicitly opted into joint services or programs
Your Privacy Rights
You have significant control over your personal information and how we use it. We've designed our systems to make it easy for you to exercise these rights and maintain control over your data.
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and who we've shared it with.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account at any time.
Delete Data
Request deletion of your personal information, subject to legal and regulatory retention requirements.
Restrict Processing
Limit how we process your information while maintaining your account and essential services.
Opt-out Communications
Unsubscribe from marketing emails while continuing to receive important account and service notifications.
Data Portability
Export your data in a commonly used format to transfer to another service provider if desired.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework combines technical, administrative, and physical safeguards.
- Advanced encryption for all data transmission and storage using industry-standard protocols
- Multi-factor authentication requirements for account access and sensitive operations
- Regular security audits and penetration testing by independent cybersecurity experts
- Employee training on data protection principles and secure handling procedures
- Access controls ensuring only authorized personnel can view your information
- Secure data centers with physical security measures and environmental controls
- Incident response procedures to quickly address any potential security breaches
Data Retention and Storage
We retain your personal information only as long as necessary to provide our services and meet legal obligations. Our retention periods vary based on the type of information and applicable regulatory requirements.
Account information is typically retained for seven years after account closure to comply with Australian financial services regulations. Marketing preferences and communication records are deleted within two years of account inactivity.
When information is no longer needed, we securely delete or anonymize it according to our data destruction procedures. Some information may be retained longer if required for legal proceedings or regulatory investigations.
International Data Transfers
While davionexilar primarily operates within Australia, some of our technology service providers may store or process data in other countries. We ensure appropriate safeguards are in place for any international transfers.
- All international transfers comply with Australian Privacy Principles and applicable data protection laws
- We use contractual clauses to ensure overseas processors maintain equivalent privacy protections
- Regular audits verify that international partners meet our security and privacy standards
- You'll be notified if significant changes occur to our international processing arrangements
Cookies and Website Analytics
We use cookies and similar technologies to improve your browsing experience, analyze website performance, and provide personalized content. You can control cookie settings through your browser preferences.
Our website uses essential cookies for basic functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. We don't use cookies for advertising or tracking across other websites.
Children's Privacy
Our services are designed for adults and we don't knowingly collect personal information from individuals under 18 years of age. If we become aware that we've inadvertently collected information from a minor, we'll take steps to delete it promptly.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email or prominent notices on our website at least 30 days before taking effect.
We encourage you to review this policy regularly to stay informed about how we're protecting your information. Your continued use of our services after policy updates indicates your acceptance of the revised terms.
Privacy Questions and Contact
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: privacy@davionexilar.com
Phone: +61 740 580 101
Mail: Privacy Officer, davionexilar
3 Reservoir Rd, Narre Warren North VIC 3804, Australia
We aim to respond to all privacy inquiries within 30 days and will work with you to resolve any concerns about how your information is handled.
This Privacy Policy was last updated on March 15, 2025